Have you ever experienced the Facebook App saying No Internet Connection on your iPhone, Android, or Windows/Mac computer? Despite having a good strong WiFi or data connection, this can still happen.
There are times when, despite having a seemingly working internet connection, Facebook will throw up an error stating that there’s no internet connection.
To make matters worse, this problem can be difficult to pinpoint and solve because there can be multiple causes. (This includes the Facebook App, Messenger, and web browser versions)
Survey: We ran a survey, here’s what our audience had to say after trying our solutions. We found the highest success for fixing the Facebook App on most devices was checking/fixing the Date & Time on the device as well as using a VPN (reinstalling the app came in close third)
Let’s take a look at the survey:
In this article, we’ll discuss some of the common causes as well as 15 solutions for fixing this issue since the issue is common and can be fixed a variety of ways.
- Why does Facebook say no internet connection?
- 15 Ways to Fix Facebook saying “No Internet Connection”
- Method 1: Fix the date and time on your device
- Method 2: Delete and reinstall the app
- Method 3: Switch to Desktop version of web browser (iPhone/Android/iPad only)
- Method 4: Check that facebook servers aren’t down
- Method 5: Try a VPN
- Method 6: See if Gmail or other apps have the same error
- Method 7: Test your internet Speed/connection
- Method 8: Factory reset your device
- Method 9: Try a new device
- Method 10: Test a new browser (Firefox or Edge)
- Method 11: Clear cache of Facebook app & browser
- Method 12: Update your phone
- Method 13: Power cycle your device and Wi-Fi
- Method 14: Re-log into facebook from another device and log out of your session
- Method 15: Reset Facebook Password
Why does Facebook say no internet connection?
- Device-related problems may involve incorrect date and time settings, outdated software, or a cluttered cache (sometimes a VPN can also help solve the issue if you want an immediate fix)
- Facebook may display a “No Internet Connection” message due to various reasons. These can include issues with your device, network, or the Facebook platform itself.
- Network issues can stem from a slow or unstable internet connection, or regional restrictions that limit access to certain websites.
- Lastly, Facebook’s servers might experience downtime, causing the platform to be temporarily unavailable for users.
Lets dive into all the ways to fix this No connection error!
15 Ways to Fix Facebook saying “No Internet Connection”
Are you experiencing the frustrating “No Internet Connection” message on Facebook, despite having an active internet connection?
Don’t worry, you’re not alone – users across Android, iPhone, Windows, and Mac platforms often face this issue. (It’s a particularly common problem on the iPhone 13)
Related: How to get Facebook on Roku
Below, we’ll explore various methods to troubleshoot and fix this common problem, ensuring a smooth Facebook experience on all your devices free of the “no connection” message.
Method 1: Fix the date and time on your device
Incorrect date and time settings can lead to connectivity issues. To resolve this, go to your device’s settings and ensure the date and time are accurate. This simple fix can often clear up any confusion between your device and Facebook’s servers, allowing for a smooth connection.
Fixing the Date and Time on Various Devices to solve the no connection error:
On your Mac:
- Choose Apple menu (the Apple logo) in the top-left corner.
- Select System Preferences.
- Click General in the sidebar.
- Then click Date & Time on the right.
- Ensure your time zone and date are accurate or adjust them as needed.
For Windows 10 users:
- Go to Start (the Windows logo) in the bottom-left corner.
- Click Settings (the gear icon).
- Select Time & language.
- Click Date & time.
- Make sure the time zone, date, and time are correct or modify them accordingly.
Related: 15 Best Tablets for Social Media
On your iPhone:
- Go to Settings.
- Tap General.
- Select Date & Time.
- Turn on “Set Automatically” to allow your iPhone to determine the correct time based on your location. Note that this option may not work in some countries or regions due to network limitations.
For Android devices:
Open Settings on your Android phone.
Depending on your Android version, follow these steps:
- For Android 9: select System > Date and Time.
- For Android 8: select General Management > Date and Time.
- For other versions: select Date and Time.
Ensure your time zone, date, and time are accurate or adjust them as needed.
Method 2: Delete and reinstall the app
Uninstalling and reinstalling the Facebook app (no matter what device your on) can eliminate temporary glitches or issues such as the “no connection” message/error.
First, remove the app from your device. Next, visit your device’s app store, search for the Facebook app, and reinstall it. Remember to log in with your credentials once the app is installed.
If you review the chart on our survey, you’d see a large portion of users found re-installing the FB app worked in many cases:
If the app still isn’t working, it might be time to restart the device your using to fix the connection error.
Method 3: Switch to Desktop version of web browser (iPhone/Android/iPad only)
If you’re using a mobile device, try switching to the desktop version of Facebook. Open your mobile browser, navigate to Facebook’s website, and find the option to switch to the desktop version.
This alternative view may bypass any issues with the mobile app and restore your connection. Also , since desktop sites are usually more feature-rich than their mobile counterparts, you may find the experience more seamless.
Not only is it very successful at fixing the no Internet connection error, but users claim they learned to love the web browser version over the app. This is still a temporary solution if you aim to use the app and not a browser.
Method 4: Check that facebook servers aren’t down
Occasionally, Facebook’s servers may experience downtime due to maintenance, technical issues, or other unforeseen circumstances. This can result in users being unable to access the platform and receiving the “No Internet Connection” error message, even if their internet connection is working fine.
Related: How to get Facebook Gaming on Roku
To determine if Facebook’s servers are down, follow these steps:
- Visit websites that track and report service outages, such as downdetector.com, outage.report, or isitdownrightnow.com.
- Search for “Facebook” in the search bar or browse the list of popular services to find it.
- Check the status of Facebook on these sites. They usually display a live outage map, user reports, and a timeline of recent issues.
You can also check Facebook’s official social media accounts, like Twitter, for any announcements about server issues or scheduled maintenance. They often communicate updates and expected resolution times through these channels.
Remember, if Facebook’s servers are down, the issue is out of your control, and there’s nothing you can do on your end to fix it. Just give it some time, and the platform will likely be up and running again soon.
Method 5: Try a VPN
A Virtual Private Network (VPN) can help bypass network issues or geo-restrictions causing Facebook’s “No Internet Connection” message. A VPN encrypts your connection and routes it through a different server location, masking your IP address.
To use a VPN:
Choose a reputable VPN service, considering both free and paid options.
Install the VPN app on your device, available for Android, iOS, Windows, and macOS platforms.
Sign in to the VPN app using your account credentials or create an account if required.
Select a server location close to you for better speed and reliability, or choose a different country if dealing with geo-restrictions.
Connect to the VPN server and try accessing Facebook again
Method 6: See if Gmail or other apps have the same error
Examine if other apps also experience connection challenges – this way you can move forward with facebook app focused solutions or determine whether its the internet thats actually the issue.
Gaining this insight helps you identify the root cause and choose the most effective solution to resolve it.
If you can access other websites and apps without issues, the problem may be specific to Facebook.
Method 7: Test your internet Speed/connection
A slow or unstable internet connection could be whats behind Facebook’s “No Internet Connection” error message – after all, that is what the error states.Utilize a reliable speed test app or website, such as Speedtest.net or Fast.com, to evaluate your connection’s performance.
If you discover that your internet is slow or unstable, consider taking a few steps to rectify the issue. First, try resetting your router by unplugging it, waiting for 30 seconds, and then plugging it back in. This simple process can often resolve connection problems.
If the issue persists, it might be necessary to contact your Internet Service Provider (ISP) for assistance. They can investigate further and provide guidance on any necessary steps to improve your connection, such as upgrading your plan or addressing a technical problem on their end.
Method 8: Factory reset your device
If none of the previous solutions have worked, you might consider performing a factory reset on your device to eliminate the “No Internet Connection” issue on Facebook. A factory reset restores your device to its original settings, which can often resolve persistent problems caused by software glitches or conflicts.
Before proceeding with a factory reset, ensure you have backed up all essential data, such as contacts, photos, and documents, since this process will erase all of your personal information and installed apps.
- To factory reset your iPhone, first backup your data using iCloud, then locate to Settings > General > Reset > Erase All Content and Settings. Enter your passcode or Apple ID password to confirm and begin the reset process.
- For Android devices, go to Settings > System > Reset options > Erase all data (factory reset). On iOS devices, navigate to Settings > General > Reset > Erase All Content and Settings.
- Windows users should go to Settings > Update & Security > Recovery > Reset this PC.
- Mac users can follow the instructions on Apple’s official support page to reinstall macOS.
Once the factory reset is complete, reinstall Facebook and check if the “No Internet Connection” issue has been resolved. Remember that a factory reset should be considered a last resort (as it gets rid of saved data) – However, it can be an effective method to eliminate software-related problems causing the error.
Method 9: Try a new device
Trying a new device can help solve the issue by determining if the “No Internet Connection” error is specific to your current device or a broader issue with your network or Facebook itself.
If Facebook works without any issues on a different device connected to the same network, it’s likely that the problem lies with your original device, possibly due to software or hardware issues.
This information can guide you towards the appropriate steps for resolving the problem, whether it’s troubleshooting your device itself (instead of just the app) or seeking further support from Facebook themselves.
Method 10: Test a new browser (Firefox or Edge)
Testing a new browser like Firefox, Edge, or Opera can help solve the “No Internet Connection” issue if you’re using a laptop.
Different browsers have varying levels of compatibility with websites, and sometimes a specific browser may encounter issues with certain sites like Facebook.
By trying an alternative browser, you can determine if the problem lies with your initial browser or is more widespread (usually this fixes the issue, but since its a browser – you’re not getting the benefit of the facebook app such as notifcations to your device)
In addition, browsers have unique settings, extensions, and cache, which may contribute to the connectivity issue. Switching to another browser can eliminate any conflicts caused by these factors.
If you find that Facebook works smoothly on a different browser, you may want to consider updating your original browser, clearing its cache, or disabling problematic extensions to resolve the issue.
Method 11: Clear cache of Facebook app & browser
Clearing your cache can help resolve the “No Internet Connection” issue on Facebook, but it doesn’t always work as expected (and some devices can make this difficult if you’re not tech savvy).
Your cache stores temporary files and data from previously visited websites, and over time, it may become cluttered and cause connectivity issues.
Clearing the cache removes these temporary files, allowing your device to load the latest version and potentially fixing any errors.
For most browsers, you can clear the cache through the settings menu – In addition, on mobile devices, you can clear the cache of the Facebook app through the device’s settings. After clearing the cache, restart your device and try accessing Facebook again to see if the issue is resolved.
Method 12: Update your phone
Keeping your phone updated is a very well known way to help solve connectivity issues with Facebook and many other apps.
Updates often include bug fixes, security patches, and performance improvements that can resolve known issues. Check your device’s settings to see if there are any pending updates for your operating system or the Facebook app itself.
On iPhones, go to Settings > General > Software Update. For Android devices, visit Settings > System > Software Update. Make sure to connect to Wi-Fi before downloading updates to avoid consuming mobile data.
Method 13: Power cycle your device and Wi-Fi
Power cycling your device and Wi-Fi router can help solve the “No Internet Connection” issue on Facebook.
This process involves turning off your device and Wi-Fi router, waiting for a short period, and then turning them back on. Power cycling clears temporary configurations and establishes a fresh connection to your network, potentially resolving any connectivity issues.
To power cycle your device, simply turn it off, wait for about 30 seconds, and then turn it back on (This will vary depending what device your on; iPhone, Android, Mac, Windows, etc)
For your Wi-Fi router, unplug it from the power source, wait for 30 seconds, and then plug it back in. Once both devices are back online, try accessing Facebook again to see if the issue is resolved.
Method 14: Re-log into facebook from another device and log out of your session
If you’re experiencing connectivity issues with Facebook, try logging in from another device and ending your current session. This can help resolve any problems related to account-specific settings or session data.
To do this, access Facebook from another device or browser, log in, and visit the “Security and Login” section in your account settings.
From there, you can view and end any active sessions. Once you’ve logged out of your session, log back in on your original device and check if the “No Internet Connection” issue is resolved.
Method 15: Reset Facebook Password
Resetting your Facebook password can help resolve connectivity issues (especially this error when it says specifically: no internet connection) if they are related to account security. Sometimes, Facebook may limit access to your account if it detects suspicious activity or potential security breaches.
To reset your password, visit the Facebook login page and click on “Forgot Password?” Follow the on-screen instructions to reset your password using your email address or phone number.
Once you’ve reset your password, log back in and check if the “No Internet Connection” issue has been resolved. This method not only helps address potential security concerns but may also solve your connectivity problem.
Why does Facebook say “No Internet Connection”?
This error may occur due to a variety of reasons, such as incorrect device settings, network issues, or Facebook server problems.
Checking your device’s date and time settings, re-installing the app, testing your internet connection, and verifying Facebook server status can help you identify and resolve the issue.
Can a VPN help resolve the “No Internet Connection” issue on the Facebook app & messenger?
Yes, a VPN can potentially fix this issue by bypassing network problems or geo-restrictions that might be causing the error. A reliable VPN app can provide a stable connection, allowing you to access Facebook without any issues.
Will resetting my device help fix the problem?
Performing a factory reset on your device can help fix the issue if it’s related to corrupted settings or software glitches. However, remember that a factory reset will erase all your data and settings, so make sure to back up your data before proceeding.
Can updating my device resolve the “No Internet Connection” error?
Yes, updating your device’s operating system or app version may fix the issue if the error is due to outdated software or compatibility problems. Make sure to keep your device and Facebook app updated to the latest version for optimal performance.
Experiencing the “No Internet Connection” issue on Facebook can be frustrating because users clearly don’t enjoy Facebook not working, loading, or even connecting when you are sure you’re connected to the internet.
…but there are multiple ways to resolve it.
As mentioned, ensure that your device’s date and time settings are accurate, as this can sometimes trigger connectivity problems. Second, delete and reinstall the Facebook app to eliminate potential glitches.Third, check whether Facebook’s servers are experiencing downtime, as this may be the cause of the issue.
Finally, try using a Virtual Private Network (VPN) to bypass any network restrictions or geo-blocking that might be affecting your connection. By following these steps, you can overcome the “No Internet Connection” error and enjoy a seamless Facebook experience on your Android, iPhone, Windows, or Mac device.